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Instinct empowers pet owners to to transform the lives of their pets by making proper, holistic nutrition for dogs and cats. Since 2002, Instinct has produced the best nutrition through healthy, natural ingredients in Lincoln, Nebraska. Instinct has led the industry in raw diets through frozen raw, freeze-dried raw, raw boost and grain-free raw inspired formulas that mimic the ancestral diet of high protein, minimally processed lean meats, and zero grains, that dogs and cats thrived on for thousands of years. Instinct's Prairie line provides the best source of nutrition for optimal nourishment and holistic nutrition, made with pure animal protein, whole grains, and fresh vegetables and fruits, with a freeze-dried raw coating for added nutrition and taste. Made with integrity and care in the USA, a 100% satisfaction guarantee is a proud piece of the Instinct promise.
SHIPPING
USA/UK: DHL/FedEx/Other Premium Courier - Tracked Shipping (5 to 8 days)
Australia/Canada: DHL/FedEx/Other Premium Courier - Tracked Shipping (7 to 9 days)
Germany/France: DHL/FedEx/Other Premium Courier - Tracked Shipping (6 to 10 days)
Rest Of The World: 10 - 21 days with full tracking via USPS (FREE)
Our goal is to offer you the best shipping options, no matter where you live. Every day, we deliver to hundreds of customers across the world, ensuring that we provide the very highest levels of responsiveness to you at all times.
If you haven't received a shipping confirmation email with your tracking info within 3 days then feel free to get in touch.
REFUNDS
We offer a 100% money-back guarantee if you are not 100% satisfied with your order. Our return policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately, we can’t offer you a refund or exchange. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
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